Industry overview
The Postal and courier activities sector across EU27 average comprises approximately 145,104 enterprises employing about 1,503,754 people and generating €123.2 bn in net turnover in 2020. The average enterprise size is – employees per firm. This is a useful yardstick when assessing whether your own operation sits within the typical scale band of the sector.
Profitability
With a healthy operating margin of 8.0% of revenue in 2020, the sector reports €9.9 bn of gross operating surplus (Eurostat's EBITDA-equivalent, before depreciation). This figure provides the headline benchmark against which an individual operator can sanity-check their own bottom line, values significantly below indicate cost or pricing pressure, those above suggest competitive advantage worth defending.
Cost structure
Personnel costs are the dominant cost driver in Postal and courier activities, absorbing 36.3% of revenue. Cost of revenue accounts for 58.7% and energy purchases –. The labour-intensive nature of activities in this sector means that productivity gains and wage discipline have an outsized effect on margin. Note that small percentage shifts in labour cost ratios translate quickly into operating result.
Trend & trajectory
Over the period 2012 to 2020 the operating margin moved from 6.8% to 8.0% (+1.2 percentage points), an encouraging upward trajectory. Sectors with stable or improving margins tend to reflect successful pass-through of input costs and disciplined capacity management; declining margins typically point to either over-supply or a structural cost squeeze that warrants strategic review.