Industry insights and figures Administrative and support service activities

Operating margin
19.8 %
▲ +0.1pp
2022
Companies
127161
2023
Vacancies (sector)
0.0%
2025-Q4

Key insights Administrative and support service activities

Actionable signals from current data
NL
Average operating result: 19.8% of revenue (2022).
Personnel costs: 32.3% of revenue (2022).
Number of companies: 127,161 (2023).

Sector outlook Administrative and support service activities

Automated analytical commentary based on the most recent Eurostat figures

Industry overview

The Administrative and support service activities sector across Netherlands comprises approximately 112,005 enterprises employing about 973,338 people and generating €113.7 bn in net turnover in 2022. The average enterprise size is 9 employees per firm. This is a useful yardstick when assessing whether your own operation sits within the typical scale band of the sector.

Profitability

With a robust operating margin of 19.8% of revenue in 2022, the sector reports €22.5 bn of gross operating surplus (Eurostat's EBITDA-equivalent, before depreciation). This figure provides the headline benchmark against which an individual operator can sanity-check their own bottom line, values significantly below indicate cost or pricing pressure, those above suggest competitive advantage worth defending.

Cost structure

The Administrative and support service activities cost mix is reasonably balanced: cost of revenue at 48.7%, personnel at 32.3% and energy at – of turnover. Without a single dominant cost driver, margin management requires attention across the full operating envelope rather than focus on any one line.

Productivity & human capital

Each employee in the Administrative and support service activities sector generates approximately €109,000 of net turnover against a labour cost of €28,000, yielding a productivity-to-cost ratio of 3.9. Value added per employee stands at €60,000 This is a headline figure to compare against individual firm performance when judging whether headcount is creating proportional value.

Trend & trajectory

Over the period 2008 to 2022 the operating margin moved from 15.5% to 19.8% (+4.3 percentage points), an encouraging upward trajectory. Sectors with stable or improving margins tend to reflect successful pass-through of input costs and disciplined capacity management; declining margins typically point to either over-supply or a structural cost squeeze that warrants strategic review.

Costs by category Administrative and support service activities

Sector average % of revenue
Log in to see the full 16-year history
Cost structure for Administrative and support service activities in NL, 2008 to 2022, expressed as percentage of revenue.
Revenue / costs 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2024
Total revenue 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%
Personnel costs (total) 28.1% 28.7% 28.4% 27.8% 27.3% 28.3% 28.1% 27.1% 26.2% 25.8% 26.4% 25.1% 28.6% 34.8% 32.3%
Gross wages 23.4% 23.9% 23.5% 23.0% 22.4% 23.1% 23.0% 22.3% 21.5% 21.1% 21.6% 20.4% 23.3% 28.2% 26.1%
Social and pension contributions 4.7% 4.8% 4.8% 4.8% 4.9% 5.1% 5.1% 4.9% 4.7% 4.7% 4.8% 4.7% 5.2% 6.6% 6.1%
Other costs 56.4% 56.0% 56.1% 58.0% 57.3% 56.1% 55.5% 56.4% 57.1% 57.6% 56.4% 54.0% 55.3% 45.5% 47.9%
Gross operating surplus (EBITDA) 15.5% 15.3% 15.5% 14.2% 15.4% 15.6% 16.4% 16.5% 16.7% 16.6% 17.2% 21.0% 16.1% 19.7% 19.8%
Depreciation 10.2% 10.4% 9.8% 9.0% 8.9% 9.8% 9.8% 8.9% 8.7% 8.0% 7.8% 7.9% 9.8% 8.8% 7.5%
Operating result (EBIT) 5.3% 4.9% 5.7% 5.2% 6.4% 5.9% 6.6% 7.6% 8.0% 8.6% 9.3% 13.1% 6.3% 10.9% 12.3%

Source: Eurostat Structural Business Statistics (latest available year).

Per-employee benchmarks and capital intensity Administrative and support service activities

Revenue per employee
109€k
Labour cost per employee
28€k
Value added per employee
60€k
Labour productivity
56€k
Employees per firm
9
Investment rate
17.0%
Labour cost / value added
50.0%
Wage-adjusted productivity
150.0%

Average sector figures sourced from Eurostat. Use as a yardstick. Note your own ratios may differ by scale, mix and legal form.

Operating result over 15 years

Sector average % of revenue
Average
16.8%
Peak
20.98%
2019
Low
14.2%
2011
Latest
19.77%
2022

Cost mix evolution

How costs have shifted as a share of revenue

Cost distribution as % of revenue Administrative and support service activities (2022)

Recommended next steps

Based on the latest available data for Administrative and support service activities