Trends by industry: what is changing and which choices it demands

Industry trends for retail, restaurants, hotels and hair salons, each translated into a figure and a strategic choice.

4 topics Updated 2026
In this topic: Strategy 7

A trend only matters when it changes a decision

Strategic trends for retail, restaurants, hotels and hair salons, each translated into what it does to your margin and the choice it asks of you.

Most reports on industry trends read like a weather forecast for the whole economy: AI, sustainability, labour shortages, changing consumers. You nod, close the report and carry on as before. That is not a lack of discipline. A general trend simply does not tell a shopkeeper, a restaurateur, a hotelier or a salon owner what to do on Monday.

The trends by industry in this section start from a narrower question: what does this development do to the revenue, costs and position of a business like yours, and which choice follows from it? Every article lists ten developments for one industry and ends each one with a concrete trade-off. Some choices are about price, some about staff or channels, and a few are about whether to stay in a segment at all.

Four industries, four different margin engines

The same trend hits industries in different places. Higher wages squeeze a salon far harder than a furniture shop, while a commission increase at a booking platform hurts a hotel more than a hairdresser. So first check where the money goes in your own industry.

IndustryLargest cost linesWhat decides the marginPressure to watch
RetailPurchase of goods, rent, staffGross margin, sell-through (the share of stock sold at full price) and revenue per hour workedOnline and cross-border price competition, wage costs, store rents
Restaurants and food serviceStaff and food and drink purchases, then rent and energyCovers times average spend, food cost as a share of sales, labour hours per serviceStaff shortages, delivery commissions, food and energy prices
HotelsStaff and the fixed costs of the buildingOccupancy times room rate, and what distribution costs per bookingBooking platform commission, staff costs, taxes on stays, short-term rentals
Hair salonsStaff or the owner's own time, rent, productsRevenue per chair-hour, how full the book is and how many clients rebookSelf-employed stylists, wage floors, booking platforms

For real averages, open the industry figures: turnover, margins and cost structure per NACE sector, averaged across the EU member states. Read them with care in owner-run businesses. Where the owner works in the shop or behind the chair without a salary, the operating result includes the owner's pay, so the industry margin looks higher than what is actually left over.

Trends by industry: one article per sector

Retail trends

Ten developments that decide a retailer's margin, from price-driven growth, thin online margins and cross-border platforms to staff costs, AI search and sustainability rules.

Restaurant trends

Ten developments in demand, staff, costs and organisation for restaurants and food service, with a choice per trend and a worked menu engineering example.

Hotel trends

Demand, booking platforms versus direct sales, staffing, pricing on revenue per available room and sustainability, plus how taxes on a stay change what you keep.

Hair salon trends

Self-employed chair renters, pricing, wages, online booking, products and the choice between a salon with employees, chair rental or a mix of both.

How to use a trend article in four steps

  1. 01

    Pick the trends that hit you

    Not all ten apply. Mark the three to five with the largest effect on your own business in the next two to three years, and park the rest.

  2. 02

    Put a figure on each one

    Translate the trend into a line of your profit and loss account. A wage increase of 5% on staff costs of €200,000 costs €10,000 a year, and at a gross margin of 40% you need €25,000 of extra sales just to stand still. Compare your starting point with the industry figures.

  3. 03

    Set the trends against your strengths

    The same trend is a threat to one business and an opening for another. Put your chosen trends in a SWOT analysis and work out the options in a TOWS matrix.

  4. 04

    Choose and write it down

    Decide what you will do, what you will stop doing and how you will know it works. Record it in a one-page strategic plan and look at it again every quarter.

Fictitious Firmfocus example in step 2: extra sales needed = extra cost / gross margin, so €10,000 / 0.40 = €25,000. The logic works in any currency.

Is your industry not listed?

The method works for any sector. Start with the industry figures for your NACE code, then scan the wider environment with a PESTLE analysis and judge how much profit your industry leaves with Porter's five forces. Developments that cut across every industry, such as AI, labour shortages, energy costs and supply chain risk, are covered in strategic themes.

Small business

An independent shop, restaurant, hotel or salon feels a trend the same month it arrives, without a head office to absorb it. Its best answers are rarely about scale. They come from a sharp choice of customer, craft, personal service or local ties that a chain cannot copy, and from knowing a few figures by heart.

Larger organisation

A chain or franchise has scale in purchasing, data and marketing, but adapts more slowly and carries fixed costs across many sites. Its choices are about the branch network, the balance between online and physical outlets, and how far to standardise the concept before it starts to look like everyone else's.

The trend articles are part of Strategy, next to the analysis models and the planning process. If you are about to open a business in one of these industries, the start-up guides for an online store, a restaurant or café and a clothing store cover the figures, rules and first-year risks.

Where do the figures in the trend articles come from?
From international and official sources such as Eurostat, UN Tourism, the US Bureau of Labor Statistics and EU legislation, from consultancies and bank research, and from Firmfocus industry figures based on Eurostat business statistics. Each figure carries its source and date. Most of the text deliberately works with principles and fictitious examples, because those stay valid longer than market statistics.
How often are the trend articles updated?
The articles are reviewed periodically, and every sourced figure shows the month and year of its source. Rules mentioned in the articles, such as consumer and platform regulation, can change, so check the official source before you act on them.
How do I compare my business with my industry?
Look up the industry figures for your sector to see average margins and cost structure, then enter your own revenue and costs in the profit and cost benchmark. The gaps show where a trend will hurt you most and where you already do better than average.
Profit and cost benchmark

See how your margins and costs compare with your industry


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