Industry insights and figures Information and communication

Operating margin
12.5 %
▼ -1.2pp
2022
Companies
218068
2023
Vacancies (sector)
0.0%
2025-Q4

Key insights Information and communication

Actionable signals from current data
FR
Average operating result: 12.5% of revenue (2022).
Personnel costs: 30.6% of revenue (2022).
Number of companies: 218,068 (2023).

Sector outlook Information and communication

Automated analytical commentary based on the most recent Eurostat figures

Industry overview

The Information and communication sector across France comprises approximately 197,965 enterprises employing about 957,661 people and generating €246.8 bn in net turnover in 2022. The average enterprise size is 5 employees per firm. This is a useful yardstick when assessing whether your own operation sits within the typical scale band of the sector.

Profitability

With a healthy operating margin of 12.5% of revenue in 2022, the sector reports €30.9 bn of gross operating surplus (Eurostat's EBITDA-equivalent, before depreciation). This figure provides the headline benchmark against which an individual operator can sanity-check their own bottom line, values significantly below indicate cost or pricing pressure, those above suggest competitive advantage worth defending.

Cost structure

The Information and communication cost mix is reasonably balanced: cost of revenue at 58.4%, personnel at 30.6% and energy at – of turnover. Without a single dominant cost driver, margin management requires attention across the full operating envelope rather than focus on any one line.

Productivity & human capital

Each employee in the Information and communication sector generates approximately €236,000 of net turnover against a labour cost of €50,000, yielding a productivity-to-cost ratio of 4.7. Value added per employee stands at €111,000 This is a headline figure to compare against individual firm performance when judging whether headcount is creating proportional value.

Trend & trajectory

Over the period 2008 to 2022 the operating margin moved from 16.5% to 12.5% (-4.0 percentage points), a deteriorating trajectory that warrants attention. Sectors with stable or improving margins tend to reflect successful pass-through of input costs and disciplined capacity management; declining margins typically point to either over-supply or a structural cost squeeze that warrants strategic review.

Costs by category Information and communication

Sector average % of revenue
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Cost structure for Information and communication in FR, 2008 to 2022, expressed as percentage of revenue.
Revenue / costs 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2024
Total revenue 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%
Personnel costs (total) 26.8% 26.5% 26.9% 27.7% 29.3% 30.5% 30.3% 30.4% 30.2% 30.5% 30.6% 31.2% 31.2% 30.6%
Gross wages 18.4% 18.2% 18.4% 18.9% 20.1% 21.0% 20.9% 21.0% 21.0% 21.1% 21.2% 21.8% 21.7% 21.4%
Social and pension contributions 8.4% 8.2% 8.5% 8.8% 9.2% 9.5% 9.4% 9.4% 9.2% 9.4% 9.4% 9.5% 9.5% 9.2%
Other costs 56.0% 56.7% 57.0% 57.0% 57.4% 56.1% 55.9% 55.5% 55.3% 55.0% 55.0% 55.1% 54.8% 55.1% 56.9%
Gross operating surplus (EBITDA) 16.5% 16.5% 16.5% 16.1% 14.9% 14.6% 13.6% 14.2% 14.3% 14.8% 14.5% 14.4% 13.9% 13.7% 12.5%
Depreciation 10.3% 10.6% 10.5% 10.7% 11.1% 12.1% 12.2% 12.3% 12.5% 11.7% 12.4% 12.6% 13.3% 13.2% 13.2%
Operating result (EBIT) 6.2% 5.8% 6.0% 5.4% 3.8% 2.5% 1.3% 1.9% 1.8% 3.1% 2.1% 1.7% 0.7% 0.4% -0.7%

Source: Eurostat Structural Business Statistics (latest available year).

Per-employee benchmarks and capital intensity Information and communication

Revenue per employee
236€k
Labour cost per employee
50€k
Value added per employee
111€k
Labour productivity
102€k
Employees per firm
5
Investment rate
18.0%
Labour cost / value added
49.0%
Wage-adjusted productivity
129.0%

Average sector figures sourced from Eurostat. Use as a yardstick. Note your own ratios may differ by scale, mix and legal form.

Operating result over 15 years

Sector average % of revenue
Average
14.7%
Peak
16.52%
2010
Low
12.5%
2022
Latest
12.5%
2022

Cost mix evolution

How costs have shifted as a share of revenue

Cost distribution as % of revenue Information and communication (2022)

Recommended next steps

Based on the latest available data for Information and communication